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Holiday Park Guest Guides

Built specifically with Caravan & Holiday Parks in mind, TheyStay  tackles commonly felt pain points when reception is busy or closed:

Communicate in-stay info & entertainment opportunities
Take paid Kiosk, Activity & Hire bookings with $0 commission
Provide local area attractions and dining venue info
Offer local deals & promote local business
StayAI assisted 10 minute guest guide creation
Contact Us for a DemoStart Free Trial

Guest Guidebook Examples

View 2 examples of guest guidebooks optimised for Caravan & Holiday Parks, each highlighting a unique set of features.
holiday PARK guide DEmo 1

Base Guest Guide + Kiosk

This demo guide has the Kiosk/Shop with ecommerce enabled.
All other features in this demo are included in the baseline TheyStay package for Caravan & Holiday Parks.

View Holiday Park Demo 1

Scan QR code to view demo

holiday PARK guide DEmo 2

Base Guest Guide + all addons

This guide has all addons enabled, including a kiosk, bookable activities and hire items, all with ecommerce enabled. It also has the StayAI powered guest chat assistant.
All other features in this demo are included in the baseline TheyStay package for Caravan & Holiday Parks.

View Holiday Park Demo 2

Scan QR code to view demo

Testimonials

What Our Customers Say

"Got rid of the printed stuff. Our guests have everything they need on their phone now. They don’t have to call us for every little question anymore. We get fewer interruptions, and our guests feel well taken care of. Highly recommend it for any property owner!"
John Storer
TheyStay has been excellent! Guests find everything they need without calling us constantly. Highly recommend!
David Reynolds
Took me no time to set up. They basically created my guide for me with a few small tweaks. Amazing stuff. Also all of the local area stuff is spot on.
Andrew Lander
Rapid Go-Live
Our onboarding wizard and content generation tools help you complete your guide in15 minutes.
No Commission on Sales
From rebooking to activity & hire bookings through to shop purchases, TheyStay takes no commission on any revenue you generate.
StayAI Content Assistant
Our content generation tools will give you baseline FAQs, featured magazine style content, local 4 star attractions and more, all specific to your property and local area.
Revenue Opportunities
TheyStay addons generate additional, spontaneous, in-stay revenue. Within moments of checking in your guests can order something from your kiosk, book the kids into an activity or grab a hire cart, all in a single seamless transaction.
AI Chatbot Option
Our AI powered assistant knows all about your property and local area to help facilitate a smooth and troble free stay for your guests.
Unlimited Guest Installs
We place no limit on the number of installs of TheyStay. You have a packed holiday period? TheyStay will make sure it all goes smoothly.

TheyStay Digital Guide

Beautiful guidebook for your property
Customise app colours & branding
Rich text, images & videos
Local area attractions & food directory
(StayAI-generated)
Blog style content tailored to your property
(StayAI-generated)
FAQ bulk content creation assistant
(StayAI-generated)
Local area deals for your guests
Category filtering for your content
Interactive local area map
Rebooking prompt - save on third part commisions!
Manage navigation labels & order
Optional Ecommerce addons
Optional StayAI chat addon
View Pricing Guide
Testimonials

Frequently Asked Questions

Is it hard to set up TheyStay?

We've made this real simple. We know you are likely time poor so we have spent a lot of time making sure that this process is as quick and easy as it could possibly be. This includes creating a great baseline structure seeded with great content that you can then modify to suit your needs.

What will I need to get started?

Not much! A cover photo that will appear on your entry screen and a logo if you have one (this is optional). Other than that, just 10 minutes of your time - TheyStay will take you through the rapid setup process.

How does your billing work?

You can choose to pay per month or receive 2 months free by paying annually up front. You pay per guide created. The baseline TheyStay package gives you all the tools you need to build a beautiful guest guide. We also offer some optional addons that you may want to try. These range from ecommerce enabled shops, hire systems and activity/event management systems through to AI powered chatbots.

Is it easy manage the hire bookings?

Yes! We have worked closely with large caravan parks to ensure that our hire inventory management and booking systems are exactly what you need. No more bits of paper or spreadsheets for your hire management.
  • Hire item inventory management & maintenance windows & blockouts
  • Create multiple session options - half-day, full-day, over-night, hourly - whatever you like.
  • Automate notifications, view & generate hire booking lists.
  • Create discount codes for valued customers
  • Create payment lists to assist with reconciliation

How flexible is your activities management system?

Very flexible!
  • Set up weekly or monthly recurring dates, pick multiple random dates, have multiple sessions in a day, set blockout days
  • Set maximum attendee number & create single or even family ticket types
  • Automate notifications, generate activity booking lists.
  • Create activity shopping cart addons (chips & coke) and discount codes
  • Create payment lists to assist with reconciliation

Can I switch off certain addons at quiet times of the year?

Yes you can if you choose to sign up on a monthly plan. We know that many caravan/holiday parks may not run (for example) in-park activity bookings in quieter months. We don't want you to pay for something you don't need! Just edit your membership and switch it off for that period and turn it back on when you need it.

Can I cancel my membership at any time?

If you have chosen to sign up on a monthly plan then you can cancel at any time and TheyStay will finish at the end of the current paid month.
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Guest Experience
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